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Why
is it necessary for me to complete additional paperwork when
the physician treated me at the emergency room?
When a LOA physician sees you at the emergency room, the paperwork
that you complete is for the hospital. When you come to the
physicians office for a follow up, you need to complete similar
paperwork for the medical office. LOA must have a record of
your medical history, your demographic information, and your
insurance information so that we can submit charges to your
insurance company for your medical treatment.
How
do I get a prescription filled?
You need to call the office between the hours of 8:30 am and
3:00 pm, Monday through Friday. When you call please be prepared
to provide the name of your physician, the medication you
need refilled, the Rx number, the pharmacy where you want
the medication refilled, your date of birth, and the phone
number where you can be reached. You need to call when you
have 2 to 3 day supply left so that your physician has time
to reorder your medication.
Does
LOA participate with my insurance?
You need to contact our office at 717-272-7971 for a listing
of participating insurance companies with LOA.
What
should I do if my employer changes insurance companies?
If you are currently receiving treatment and have a pending
appointment, please bring your new insurance information/card
with you and provide this information to the receptionist.
You can call the office at 717-272-7971 to update your insurance
information.
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